Trip Planner & Logistics
Booking & Cancellation
Booking and Cancellation:
Read about our booking & cancellation policies here.
Cancellation and Other Insurance
Chatter Creek strongly recommends that you consider purchasing trip insurance which covers you for cancellation, delay or injury. You will not receive a refund from Chatter Creek if you do not take your trip or your trip is curtailed by an incident happening either before your arrival or during your ski holiday.
You should also ensure that you have adequate medical and evacuation insurance to cover you in the event of injury.
If you would like to book your insurance please do so by contacting Wanetta at revelstoke@uniglobespecialty.com or at 1-866-667-0811.
For more information, you can download the CCML Insurance Brochure and/or CCML Enrol. Those forms belong to Uniglobe and Chatter Creek is not responsible for any misinformation.
Chatter Creek Guest Information Form
All new guests who are booked for a cat skiing or snowmobiling trip to Chatter Creek must complete the Chatter Creek Guest Information Form. The information submitted on this form is confidential and is not shared with anyone.:
Massage
Rentals Form
*We do not rent skis or backpacks for ski touring, you will need to bring your own gear.*
Ski and Snowboard rentals are $50 per day and Avalanche Airbag Pack rentals are $40 per day.
Check out our rental selection here.
Please complete the Rentals Form form to make a reservation:
What To Bring - Cat Skiing
Suggested Packing List:
- One pair of powder skis and boots OR snowboard and boots
- We provide ski poles free of charge.
- Rental skis and snowboards are available for $50 per day.
- For snowboard rentals, we recommend bringing your own bindings.
- Goggles, gloves, sunglasses, and sunscreen.
- Outerwear suitable for all conditions and temperatures.
- Clothing layers so you can adjust for a variety of conditions.
- Bathing suit for the hot tub (towels are provided).
- Casual clothing, slippers or shoes to wear in the lodge.
- Prescriptions, carry in two places, one with you and one with your luggage, in case your luggage gets misplaced.
- We accept Visa, MasterCard or cash for purchases made at the lodge.
Backcountry Safety Equipment:
Chatter Creek provides every guest with a small backpack that includes a compact shovel and collapsible avalanche probe. We also supply a radio and avalanche transceiver for everyone. Please consider saving space and weight on the helicopter flight by planning to use the gear we provide. If you have your own Avalanche Airbag, you’re welcome to bring it or you can rent one from us at the lodge.
Personal Electronic Devices:
Research has proven that any electronic device that sends or receives a wireless signal has the potential to interfere with the function of an avalanche transceiver. This interference can compromise the capabilities of the transceiver and make it more difficult to rescue a buried person in the event of an avalanche. With your safety as our top priority, we ask that you refrain from carrying any electronic device that may cause interference with an avalanche transceiver. More information on the acceptable use of electronic devices can be found here.
Helmets:
Chatter Creek Mountain Lodges recommends wearing helmets for skiing and riding. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage. The primary safety consideration and obligation under the Alpine Responsibility Code, is to ski and ride in a controlled and responsible manner. For more information, please see the NSAA Helmet Usage Fact Sheet.
Top Weight-Saving Tips! Please do NOT bring the following:
- Narrow skis that are not suitable for powder skiing.
- Ski poles (Chatter provides ski poles at no charge).
- Blow dryers (Chatter provides)
- Alcoholic beverages (we offer a wide selection of wine, spirits, and beer).
- Large hard-sided suitcases.
- Hand and toe warmers (available at the lodge)
- Day Packs with transceiver, probe, and shovel (Chatter provides)
- Shampoo, Conditioner and Body Wash (Chatter provides)
- Towels (Chatter provides both shower and hot tub towels)
What To Bring - Ski Touring
Suggested Packing List:
- Touring equipment (boots, skis with touring bindings (or split-board), poles and skins)
- Backpack suitable for touring.
- Water bottle, thermos and lunch container
- Gear specific hardware for repair (for your personal equipment)
- Goggles, gloves, sunglasses and sunscreen.
- Outerwear suitable for all conditions and temperatures.
- Clothing layers so you can adjust for a variety of conditions.
- Bathing suit for hot tub (towels are provided).
- Casual clothing, slippers or shoes to wear in the lodge.
- Prescriptions, carry in two places, one with you and one with your luggage, in case your luggage gets misplaced.
- We accept Visa, MasterCard or cash for purchases made at the lodge.
Backcountry Safety Equipment:
Personal Electronic Devices:
Helmets
Please do NOT bring the following:
- Narrow skis that are not suitable for powder skiing.
- Blow dryers (Chatter provides)
- Alcoholic beverages (we offer a wide selection of wine, spirits, and beer).
- Large hard-sided suitcases.
- Hand and toe warmers (available at the lodge)
- Transceiver, probe, and shovel (Chatter provides)
- Shampoo, Conditioner and Body Wash (Chatter provides)
- Towels (Chatter provides both shower and hot tub towels)
Baggage Allowance
Chatter Creek flies guests to and from the lodge by helicopter. Alpine Helicopters, our flight service provider has strict weight guidelines that we must adhere to. If you’ve visited Chatter Creek in the past, please know that this year’s restrictions are much stricter than in years’ past. We appreciate your understanding.
The baggage weight limit is 25 lbs per passenger (this does not include ski boots). We weigh bags and may have to ask that you repack to meet weight limits.
Only soft-sided bags will be accepted.
We cannot accept giant duffle bags and hard-sided luggage. If you arrive with this type of luggage, we will ask you to repack.
No carry-on luggage is allowed in the helicopter.
Please do not bring ski poles. We provide them at no charge.
How To Get Here
Directions To Chatter Creek Heliport
From the West:
- Almost immediately after you cross the bridge over the Columbia River you will turn left onto Donald Road. Watch for the sign and exit on the left. If you reach the weigh scale station you’ve gone too far.
- Follow Donald Road and the Chatter Creek heliport signs to a 4-way intersection.
- At the intersection turn left onto the Big Bend Highway.
- Chatter Creek is the first driveway on your right.
From Calgary and the East:
- Travel through Golden on Hwy 1.
- Travel 24 km to the Donald Road turnoff.
- Turn right on Donald Road, a short distance past the weigh scale station.
- Follow Donald Road and the Chatter Creek heliport signs to a 4-way intersection.
- At the intersection turn left onto the Big Bend Highway.
- Chatter Creek is the first driveway on your right.
Traveling from Cranbrook and the South:
- Follow Hwy 95 through Golden.
- Turn left onto the overpass posted: Revelstoke, Lake Louise, Banff.
- Turn left onto Hwy 1 west.
- Continue west through the last set of lights on Hwy 1.
- Travel 24 km to the Donald Road turnoff.
- Turn right on Donald Road, a short distance past the weighs scale station.
- Follow Donald Road and the Chatter Creek heliport signs to a 4-way intersection.
- At the intersection turn left onto the Big Bend Highway.
- Chatter Creek is the first driveway on your right.
What Time To Arrive
You will be assigned an arrival time which will be emailed to you a month before your trip in your itinerary.
Please note that Donald is located in the Mountain Time Zone. (Same time zone as Calgary)
The same flight order will be used when you depart the lodge.
Please arrive on time, as late arrivals cause flight scheduling problems for all guests. If you are late, your flight may have to leave without you. Ground transportation may be available to take you to the lodge but this is not guaranteed. Operational constraints may mean that it is not possible to take you to the lodge by ground on the day you arrive, in which case you will be responsible for your accommodation costs until we are able to transport you.
In the event that ground transportation can be provided, late-arriving guests will be charged an additional $350.
Flight times are important and rigid. The helicopters must be back on the ground in Donald thirty minutes before dark to comply with Transport Canada daylight flying regulations.
Electronic Travel Authorization (eTA)
Entry requirement now in effect: visa-exempt foreign nationals who fly to, or transit through a Canadian airport, need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid Canadian visa.
Visa-exempt travelers do not need an eTA when entering Canada by land (e.g. car or bus) or sea (e.g. cruise ship).
An eTA can be valid for up to five years or until your passport expires. If you get a new passport, you will need to get a new eTA. With a valid eTA you can travel to Canada as often as you want for short stays (normally for up to six months at a time).
Click here to be redirected to the Government of Canada’s official website to apply for an eTA. It only costs $7 CAD. Most eTA applications are approved within minutes of applying.
